Shared Development: Our Business Principles

Workers in hard hats on the Girassol offshore production platform in Angola

Our aim is to manage our overall footprint (environmental, economic, social, etc.) and to drive local development wherever we operate. To achieve this, we promote an approach based on dialogue and seek to build relationships that are mutually beneficial for both our activities and the countries and communities that host them.

Contributing to Social and Economic Development

Contributing to the social and economic development of our host countries and communities is one of the principles set out in the Total Code of Conduct.

First and foremost, we fulfill our responsibility as an economic player.

In 2011:

  • We paid €20.7 billion in corporate income tax and in production taxes to our host countries.
  • We also purchased €26 billion of goods and services from suppliers worldwide.

Did You Know?

In 2010, Total signed a charter of best practices between buyers and small and medium-sized enterprises, under the aegis of the French Ministry of the Economy, Finances and Industry. Setting out ten responsible procurement commitments, the charter aims to foster a balanced, sustainable and responsible relationship between suppliers and their customers.

Promoting Transparency

Operational Transparency

Total takes a constructive approach to operational transparency, dialogue and information sharing.

Financial transparency

The public often has little idea of how much money is generated from oil and gas production and governance practices in this area vary considerably among our host countries. As a result, we are firmly committed to strict transparency and we participate actively in intergovernmental initiatives and dialogue on this issue. Ever since it was introduced in 2002, we have been a strong supporter of the Extractive Industries Transparency Initiative (EITI), which urges national authorities in resource-rich countries to publish the revenues they earn from extraction. For our part, we publish the amounts paid in income and other taxes in eight countries, with the agreement of the governments concerned. This represents 61% of our crude oil production.

Amplifying the Positive Effects of Our Presence

Without taking the place of our host countries’ governments, we aim to contribute to the economic and social development of our stakeholders, defined as anyone affected to any degree by our operations.

Our commitment is strengthened by the fact that most of our production is located in emerging economies, which often have significant basic needs.

Tailored to each specific situation, our initiatives in all our host countries are guided by this commitment, targeting three main objectives worldwide:

  • Fostering constructive relations with stakeholders.
  • Managing and reducing our negative impacts.
  • Optimizing our positive impacts.

The aim is to amplify the positive effects of our presence and foster our local integration.

We acknowledge, however, that the impact of our efforts sometimes falls short of our expectations. There is room for improvement, and to ensure progress in this area, we continue to work in partnership with host country authorities, local communities and development experts.

We know that it is by testing tools and projects, sharing and comparing experiences and enhancing our professionalism that we can continuously improve our actions for the benefit of all.

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